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I’m from the USA, and, like many, am surprised over the recent election results. These results have revealed an incredible, seemingly unsurmountable divide between Americans. We got a taste of this divide in the UK with the equally shocking Brexit choice. While I can’t speak for people in the UK, I can state that people in the good old US of A have forgotten how to disagree with each other respectfully. There seems to be an insurmountable divide: Many Republicans truly believe the Democrats point the way to hell, and vice versa. There is name calling. Violence. We’re acting like fearful animals under attack.
I’ve lost a friend in this election—a woman I still believe to be thoughtful, intelligent and incisive. Initially, I tried to hold a dialogue with her: “Show me evidence that Trump’s policies are viable.” It didn’t work, and we ended up digitally yelling at each other. It doesn’t help when all of us choose the media we think has “the facts,” and state confidently that YOUR source of information is biased and unreliable.
Is there a way out of this mess? I don’t know. Below, I’ve taken some tips by consultant Judy Ringer (http://www.judyringer.com/resources/articles/being-heard-6-strategies-for-getting-your-point-across.php) that seem to make sense.
- Stop pushing your point of view. Try and understand your conflict partner’s point of view.
- “Don’t give in, give way,” she says. Let your conflict partner know you are willing to hear them out and to seriously consider their point of view. Show the other person empathy.
- Offer relevant information. Don’t say things such as “Your reasoning just doesn’t make sense.” That will get the other person’s hackles up right away. Start by acknowledging their argument, summarise it, and look for the one thing you can agree upon. Try and step into that person’s shoes. Don’t try to shove your point of view up that person’s . . . nose. Try and offer information that the other person might find actually useful.
- Once you think your conversation partner might be willing to listen to you without blowing a fuse (and vice versa), start the conversation NOT INSISTING ON WINNING, but instead TRYING TO SOLVE THE PROBLEM. Maybe that person won’t be persuaded to come around to your point of view tomorrow. But maybe, out of the conversation, will come increased respect on both sides. One can only HOPE.
So. How do you communicate YOUR point of view, once you’ve heard the other person’s perspective?
- a. Be aware that that person’s reality could be much, much different from yours. Research has shown that individuals are increasingly living in areas next to people who feel the way they do; watch the same programs that they do; and have absolutely nothing in common with people who think differently.
b. Think of the interchange as one of mutual education, not one of blame or recrimination, and try to communicate this in a hopeful way to your conversation partner.
c. Stay interested in the conversation. Try and understand the reasons for disagreement.
d. Try, try to extend positive energy. I don’t know if I’d be capable of this; but it IS worth striving for!
e. There are no guarantees. You two may end up staring at a brick wall that cannot be broken down. At least, try to end the conversation on a note of mutual respect.
What times we live in. More than ever, mutual understanding is needed to keep us sane!
I’m located in the Melbourne region. For a free session on communications and public speaking, feel free to email me for an appointment: firstname.lastname@example.org.
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